FAQ

1. Not enough funds on the card to complete the transaction.
2. The card issuing bank is not trustworthy for us. You are kindly advised that you can try to another credit card.
3. CVV or card information is wrong - users often make mistakes when typing.
4. Expired card.

If you change your mind about your purchase, you have the option cancel your order within 30 mins of purchase. To cancel your order, please send email to: service@lehomlife.com  for the help.

If you want to track the status of your order, like where is your order, when you will receive your order, whether your order has been dispatched yet, please contact us via email at service@lehomlife.com  Also we will automatically send you tracking number and site by email.

We only ship to US so far. There may be particular locations that we might require additional information to ship to, However, if such a rare event were to occur, we will get in touch with you ASAP.

We sell products that we believe to be of high quality and reliability. Before shipping each item to our customers, our Q&C personnel will do detailed check to ensure the high quality and Never on purpose send out damaged or faulty goods.

Customers need to contact lehomlife.com Customer Service to initiate the return process within 14 days since the signed date. If your product arrives in a defective manner, mis-shipped or color error, you are qualified to get a full refund. For more return details,please read our Refund Policy.

Currently, we use FBA MCF standard shipping. The generic shipping time will be 3-7 working days.